Cisco Meraki Network Specialist Job at iSphere Innovation Partners, LLC, Houston, TX

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  • iSphere Innovation Partners, LLC
  • Houston, TX

Job Description

Job Description

Job Description

Cisco Meraki Network Specialist – Remote – Long-Term Contract
Location: Remote (U.S.-based candidates preferred)
Duration: Ongoing / Long-Term
Industry: Retail / Enterprise / Distributed Networking
Client: Available to qualified candidates

Opportunity Overview:
iSphere is seeking a Cisco Meraki Network Specialist to join a high-impact support team handling enterprise-scale, distributed networks. This is a remote , long-term opportunity where you’ll serve as a Level 3 escalation point , providing expert troubleshooting, configuration, and operational support for Cisco Meraki environments. If you're highly experienced with Meraki MX, MS, and MR series devices , thrive in fast-paced settings, and excel at clear communication, this role is built for you.

Key Responsibilities:

  • Act as a Level 3 escalation lead for Meraki network support incidents

  • Manage advanced troubleshooting for Meraki MX firewalls , MS switches , and MR access points

  • Configure and administer VPNs, VLANs, and Layer 3 routing

  • Maintain optimal network performance and reliability across multiple remote sites

  • Collaborate with internal engineering teams and external vendors to resolve hardware/software issues

  • Support point-of-sale (POS) and other critical systems reliant on Meraki infrastructure

  • Monitor network health and usage via Meraki dashboard and other monitoring tools

  • Document tickets, resolutions, and system changes with precision

  • Analyze incident trends and recommend preventative improvements

Required Technical Skills:

  • Expert knowledge of Cisco Meraki hardware and dashboard administration (MX, MS, MR series)

  • Strong understanding of networking protocols , VPN , VLAN , IP addressing , and Layer 3 routing

  • Familiarity with remote access tools , endpoint support , and ticketing systems

  • Experience with Windows environments , Active Directory , and Exchange

  • General knowledge of telephony , wireless , and mobile network support

Professional Experience:

  • 3+ years in IT/network support roles

  • Minimum 3 years of hands-on Cisco Meraki support and deployment

  • Background in field service , field engineering , or remote enterprise support highly preferred

  • Experience supporting retail , distributed , or multi-location enterprise environments

Education & Certifications:

  • High School diploma or equivalent required; college degree preferred

  • Cisco certifications such as CCNA or Meraki-specific credentials are a strong plus

Why Apply?

  • Long-term remote work with flexible hours

  • Key role in supporting large-scale, distributed environments

  • Opportunity to drive improvements across mission-critical infrastructure

  • Join a trusted team supporting major enterprise and retail networks

Job Tags

Contract work, Remote job, Flexible hours,

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